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AC Electric customers urged to secure assistance with energy bills

  • Downbeach

Funds are available to help with utility bills.

MAYS LANDING August is Low-Income Home Energy Assistance Program Action Month and Atlantic City Electric is working to ensure its customers are aware of funding assistance provided by the federally funded LIHEAP program. For fiscal year 2022, $8.3 billion was provided by the federal government - the most ever to help Americans manage their energy needs.

LIHEAP is the most important component to the broad set of resources we have to help support our customers who may be struggling with meeting their energy needs, said Morlon Bell-Izzard, senior vice president and chief customer officer for Pepco Holdings, which includes Atlantic City Electric. We understand our customers are still facing the challenges of recovering from the pandemic, while also dealing with the negative impacts of inflation and rising prices for the products and services they use each day. Our customers should  take action immediately if they are unable to pay their energy bill.

LIHEAP provides grants in varying amounts of up to $1,200, with no payback required, based on a household's income, type of fuel and type of dwelling. A customer's annual household income cannot exceed 60% of the state median income guidelines. Homeowners, renters, roomers and subsidized housing tenants may be eligible. Customers do not have to be behind on their bills to receive a grant, and millions of dollars in energy assistance remains available for customers.

Residents also can access the Department of Community Affairs self-screening tool to help determine what energy assistance benefits they may qualify for.

South Jersey customers can apply for LIHEAP energy assistance through the Department of Community Affairs website, by contacting their local LIHEAP Agency or by calling 800-510-3102.

In 2021, Atlantic City Electric helped more than 41,000 customers secure $33.1 million in energy assistance, funding that helps pay customer energy bills and money that customers do not need to pay back.

Atlantic City Electric Customer Care also offers:


  • Flexible payment arrangements that offer tailored payment plans

  • Extending payment periods for balances

  • Connecting customers with energy assistance funds


Customers can contact Atlantic City Electric at 800-642-3780 to discuss payment arrangements or visit atlanticcityelectric.com/EnergyAssistance to learn more about energy assistance options.